If we authorize your exchange, please include a copy of the receipt, your contact number, and the item information (such as name, color, and size) that you would like with your return. We CANNOT exchange the item if it has been worn, washed, or damaged. The item MUST be in the same condition that it was received (unwashed and unworn). If entitled to a replacement item due to the wrong item being shipped to you, we will replace the product, subject to inventory, within a reasonable period of time.Īll requests for an exchange must be made within 7 days after the package is received. If the wrong item is returned with damages or defects, you may be responsible for damages or defects that were caused after you received the item. Upon receipt of the wrong item, we will fully examine it and notify you via e-mail, within a reasonable period of time.

If you would like to exchange an item due to the wrong item being shipped to you, please contact customer service for authorization. If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect or damage. If you would like to exchange an item due to defect or damage at the time of delivery to you, please contact customer service for authorization. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition (un-worn with all tags and labels attached). If you would like to exchange an item for size, please contact customer service for authorization. We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake. Please make sure that before you finalize your purchase you have selected the correct size and color of your items.

Red and black button down shirt